Approximate waiting time to speak to a doctor is within 45 minutes.

24/7 healthcare from anywhere in Australia

  • Trusted by over 2 million Australians
  • Speak to a doctor anytime
  • Request a medical certificate or script

We’re partnered with:

Wesfarmers HealthPricelineNSW HealthAustralian Patients AssociationMy MirrorHealth EngineRACGPOnePass

Over 19,000 reviews

With an average star rating of 4.7

So easy and straight forward especially when you are stuck at home sick and know what you need but can’t get to a doctor. Hassle free and reasonably priced.

- Jasmine

I use InstantScripts as I find it difficult to get to my doctor on a regular basis. The service is quick and the reminders are very handy. InstantScripts has given me peace of mind when unable to get to see my doctor. Highly recommended.

- Steve

Very helpful around topics that I know are common and natural but embarrassing to sit and discuss with someone.

- Happy

Need to speak to a doctor?
Request a telehealth consultation

Request a Telehealth appointment with InstantScripts and you can be speaking to an Australian-registered doctor from the comfort of your home.

  • Experienced and professional doctors
  • Typical call back within an hour
  • No cancellation fees
  • High customer satisfaction
Request a Consultation

Secure and backed by real doctors

Real Australian doctors

Australian-registered and fully insured doctors

Wherever you are

Pick up from any Australian pharmacy or choose home delivery

Range of medications

Scripts for most common medications

Secure

Your data is secure in our cloud storage database

How online prescriptions work

1

Complete online prescription request

2

Select collection method – pick up or home delivery

3

A doctor will review your request online or call you

4

If eligible an eScript will be sent to your phone or medication delivered

Frequently asked questions

What is InstantScripts?

Founded in Melbourne in 2018, InstantScripts has helped hundreds of thousands of Australians access health and medical services from the comfort of their homes.

We are 100% owned by Wesfarmers, one of the largest and most respected companies in Australia.

Accessing prescriptions for everyday medications, speaking to a doctor, obtaining a medical certificate or getting blood test requests are just some of the online services offered by InstantScripts.

Our large team of Australian-registered doctors work seven days a week and we take great care in providing the highest quality of service to all communities.

We are proud to be able to support the overall healthcare industry to ensure all Australians get the care they need, when they need it.

How much does it cost?

New guidelines by the Medical Board of Australia may affect pricing. Learn more.

Online Prescriptions from $19

Medical Certificates for $19

Blood Test Referrals for $20

Specialist Referrals for $20

Telehealth Consultations from $49

Treatment Plans from $49

These prices are subject to change.

Are InstantScripts Services Medicare bulk billed?

InstantScripts offers highly competitive flat-fee pricing for medical services that is often cheaper than out-of-pocket expense on Medicare-funded services.

The Australian Government does not permit Medicare rebates for any telehealth provider where a face-to-face consultation has not previously occurred in the last 12 months. This means you cannot claim your InstantScripts consultation with Medicare.

Who can use InstantScripts?

Anyone of any age in Australia with a Medicare card or IHI number can access InstantScripts for Telehealth Consultations.

However for Online Prescriptions, Medical Certificates, Blood Tests and Specialist Referrals, you must be 18 years old or over.

How do I get a prescription online?

You can request an Online Prescription from InstantScripts for over 300 medications. In some cases, a Telehealth Consultation may be required. Your prescription request will be reviewed by one of our Australian-registered doctors.

If a prescription is approved, a QR code will be sent to your phone and email address. You can take it to any pharmacy for dispensing.

For added convenience, you can also choose to have your InstantScripts prescriptions delivered.

If you're ineligible, we'll recommend you complete a telephone consultation with one of our doctors to understand why.

Are InstantScripts doctors real doctors?

You can trust InstantScripts. Every InstantScripts doctor is an AHPRA-registered and fully-insured doctor based in Australia who will adhere to the highest clinical standards.

Your doctor’s prescriber number will be written on any prescription that is prescribed.

What medications are available through InstantScripts?

You can search for your regular medication by visiting our Online Prescription service.

You can then fill out a digital medical consultation form which will be reviewed by one of our Australian-registered doctors.

If approved, our doctors will issue you a prescription which you can take to any pharmacy or have the medication delivered to your home.

If your medication is not listed, or you need to speak to a doctor about your condition, you can request a Telehealth Consultation

Our doctors will not prescribe Schedule 8 or Schedule 4D medications. Please do not request an online doctor consultation via our service if you require these medications.

Am I guaranteed to receive a prescription?

InstantScripts upholds the highest standards of healthcare. Online Prescriptions will only be issued if deemed appropriate by our doctors.

There are various reasons why you may be declined access for a prescription, such as your responses to our digital medical consultation, your medical history and more.

If you would like to speak to a doctor about your condition, you can request a Telehealth Consultation and a doctor will decide if a prescription is safe to provide.

Do you provide prescription repeats?

While only single prescriptions are available through Online Prescriptions, you can still access repeat prescriptions through InstantScripts.

If you have one of our selected chronic conditions, you can access repeat prescriptions with home delivery through our Treatment Plans.

For all other conditions, you can discuss repeat prescriptions with a doctor by requesting a Telehealth Consultation.

What happens once my prescription is approved?

Once your prescription is approved, a QR code will be sent to your mobile phone and email that you can take to any pharmacy for dispensing of your medication.

If you requested delivery, the medication will be delivered to your door in the time frame notified when ordering your medication.

Can I get a Medical Certificate online using InstantScripts?

Yes, a doctor can issue you with a Medical Certificate if deemed suitable. The medical certificate will be emailed to you after a doctor has reviewed your digital consultation.

For medical certificates required for more than 1 day, patients must consult with a doctor through a Telehealth Consultation.

Can I get a backdated Medical Certificate?

Our online Medical Certificates can only be issued for the day that it is requested. Our doctors cannot backdate the date that the certificate is issued.

However, the doctor may consider providing a certificate to cover a specified time period that you have been unwell for, via a Telehealth Consultation.

If you are experiencing a medical emergency, including chest pain or shortness of breath, or your consultation is for an infant under 3 months of age with a fever, call 000 and ask for an ambulance or attend your nearest emergency department immediately.